Case Study
Strengthening MEDITECH Regulatory Reporting and Compliance
- Customer: Appling Healthcare
- Challenge: After transitioning to MEDITECH Expanse, Appling Healthcare faced regulatory challenges, including gaps in coding and mapping that threatened compliance, critical reporting deadlines, and Medicare reimbursement.
At a glance
Appling Healthcare
- Facility: Nonprofit acute-care hospital
- Location: Baxley, Georgia
- EHR: MEDITECH Expanse
- Services Provided: Regulatory support, coding/mapping, reporting, third-party vendor collaboration
Key Outcomes
- Improved collaboration between quality and IT teams
- Met critical regulatory submission deadlines, securing hospital funding
- Closed coding and mapping gaps to ensure compliance
- Built a stronger, proactive regulatory foundation
- Completed Promoting Interoperability attestation under deadline
Tegria really came in and filled the gaps for us. That support was amazing, especially because getting things right from a regulatory standpoint is so important. They helped ensure everything was accurate and correct.
STEPHANIE MERCERChief Nursing Officer, Appling Healthcare
Background and Challenge
In 2024, Appling Healthcare, a rural acute-care hospital and health system in Georgia, transitioned from MEDITECH Magic to Expanse. While the new system promised long-term benefits, the shift introduced unexpected regulatory hurdles. Coding and mapping from the legacy platform did not transfer smoothly, leaving critical compliance processes incomplete. These challenges posed risks not only to regulatory compliance but also to the hospital’s financial stability, as reimbursement depended on meeting strict submission deadlines.
Solution
With limited in-house expertise in this area, Appling engaged Tegria to provide targeted regulatory support. Tegria consultants quickly assessed gaps in coding and mapping, rebuilt essential reporting functions, and collaborated directly with third-party vendors to resolve integration issues.
Working together with Appling’s quality and IT teams, Tegria created a seamless support model that combined regulatory expertise with technical problem-solving. The Tegria team helped Appling overcome immediate compliance challenges and shift from reactive problem-solving to proactive compliance planning, establishing a stronger foundation for the future.
Results
With Tegria’s support, Appling met regulatory submission deadlines, successfully completed its Promoting Interoperability attestation, and strengthened its compliance framework, ensuring continued funding and long-term sustainability.