2026 Industry Research
Access Is a Strategic Pillar.
Is Your Execution Keeping Up?
Access has entered a new strategic era.
Access is no longer about getting an appointment. New research from Tegria and The Health Management Academy reveals how health systems are redefining access as an enterprise capability—the investments they’re making, the execution gaps they’re facing, and the barriers standing in their way. Discover what’s driving transformation and where opportunities lie.
Investment vs. Results
“While organizations have invested heavily in their digital ecosystems, few have yet realized the seamless experience patients expect.”
THE ACCESS-DRIVEN ENTERPRISE REPORT
Big Goals, Constrained Resources
Leaders are focused on driving patient experience, but funding and ROI expectations are misaligned.
Strategic Intent
Health systems are taking diverse steps to improve access across multiple domains, investing in digital tools, advancing AI, and improving point-of-care experiences.
Top Access Investments
Top Barriers to Success
Execution Reality
Health systems continue to struggle translating ambition into execution. These are the areas where leaders are reporting the largest gaps between access goals and current capabilities.
The Path Forward
Health systems are dedicated to improving access, with 93% reviewing access strategy at least quarterly. The report outlines key strategies to help systems bridge the access execution gap.
Download the Full Research Report
Benchmark your access strategy against peers
Spot execution gaps that stall ROI
See where leading systems are investing
Close the strategy-to-execution gap