Case Study
Supporting Security, Recovery, and Long-Term IT Success
- Challenge: A rural hospital needed to rapidly implement a new EHR while navigating significant infrastructure constraints and future-proofing against security threats—all with limited internal IT resources.
At a glance
Summit Medical Center
- Facility: Physician-owned, acute care hospital
- Location: Edmond, OK
- EHR: MEDITECH
- Services Provided: MEDITECH hosting, implementation support, infrastructure recovery, ransomware response, long-term IT support
Key Outcomes
- Seamless MEDITECH implementation despite compressed timeline
- Full recovery from ransomware attack with minimal disruption
- 85+ virtual servers protected and managed with zero downtime
Having Tegria in your corner makes all the difference—the expertise, the relationship, and knowing they’ve got your back if the worst happens.
JEFF STOABSCIO, Summit Medical Center
Background and Challenge
Summit Medical Center, a rural hospital with a lean IT staff, faced a tight deadline to replace its EHR and sunset legacy systems. With no time to procure and configure on-premises infrastructure, Summit needed a hosting partner to support a swift MEDITECH implementation. Soon after, Summit navigated significant infrastructure and security challenges while protecting patient data and continuing to serve its community.
Solution
Tegria partnered with Summit to host their MEDITECH EHR during the initial implementation, allowing the hospital to meet its go-live deadline. When Summit later experienced a critical infrastructure issue, Tegria helped restore operations quickly using reliable backups. In 2019, when a ransomware attack tested the hospital’s resilience once again, Summit’s swift action paired with Tegria’s rapid recovery support minimized downtime and protected patient data.
Since then, the relationship has grown beyond infrastructure. Tegria now supports MEDITECH servers, application updates, and reporting, working closely with hospital leadership to plan upgrades and onboard new clinical directors. “Any time something comes up with MEDITECH, our first call is to Tegria. I pretty much rely on Tegria to manage all the MEDITECH servers. They manage the hardware, the updates, the backups. They do a great job,” Stoabs said. “As long as I’m here, I’m not even going to entertain speaking with anybody else.”
Results
Summit has maintained five years of system stability and security while expanding its use of Tegria services to support clinical and operational needs.
- Long-term partnership delivering stability, continuity, and peace of mind
- Protected care continuity during critical server and cybersecurity incidents
- Ongoing infrastructure, application, and reporting support from trusted team