
Building Empathy into Revenue Cycle Management: The Tegria Approach
The Tegria Blog February 5, 2021
Strong, well-managed receivables fuel organizational performance and exceptional exceptional patient care. Whether you need to solve staffing issues, convert legacy systems, enhance patient engagement, or improve payer relationships, we’re here to help. Our managed revenue cycle solution takes care of your A/R, so that you can take care of your people.
Imagine a refreshingly efficient, remarkably effective approach to insurance A/R that boosts your health system’s financial well-being. We help you manage and prevent denials, improve your clean claims rates, create efficient work queues, and build stronger payer-provider relationships.
How can we optimize insurance A/R follow-up process and outcomes?We believe every patient should experience respect, clarity, and excellent service. Our self-pay practices apply proven processes, digital options, and human understanding to treat every patient and family with compassion and care. We invest in technology and training to turn teachable moments into sustainable success.
How can we help you build strong patient relationships?Gaps in leadership disrupt your staff, team, and patients. Finding the ideal candidates to fill an important role takes time you cannot afford. Our experienced team members step in to maintain the level of performance you expect while giving you the time needed to select your next leader.
How can we help keep your operations moving?Sure, system conversions can present challenges—but we like to see them as opportunities to improve both process and performance. We can help you modernize your systems without disrupting cash flow or day-to-day operations. While your staff trains on a new platform and learns new procedures, we remain focused on your legacy A/R.
How can we help you maximize receivables from a legacy system?A lot of people think they can do it all themselves without outside help, but my cost to collect has gone down, in large part due to Tegria freeing up my team to focus on high dollar, high probability work.