
Building Empathy into Revenue Cycle Management: The Tegria Approach
Article Feb 05, 2021
Can you accelerate growth while you prioritize patient care? Definitely. Maintaining a thriving physician practice doesn’t have to pull you away from caring for patients. With the right revenue cycle partner, you can watch your enterprise grow while you focus on the meaningful work that drives you.
Are your patients wowed from moment one? Today’s healthcare consumers expect quick, capable customer service and scheduling, and medical offices need exceptional front office support to stay in the game. We’ll optimize your front office systems and workflows with an integrated scheduling system for smooth call handling, check-in, registration, and intake, every time.
How can we help you exceed patient expectations?Your clinical systems and workflows should empower care teams and support exceptional care experiences. We help you improve staff and clinician communication, reduce errors and omissions, and proactively manage and respond to patient needs. It all adds up to happier, more productive clinicians and truly satisfied patients.
How can we help your care teams work smarter?Want to improve revenue cycle performance? Strengthen your medical coding capabilities. As an essential part of your revenue cycle process, clean coding is imperative for upstream and downstream operations. We help improve coding accuracy to reduce errors and improve efficiency, so you can direct resources to your top priorities.
How can we help you embrace a higher standard?You pursued your dreams of practicing medicine to help people live healthier lives. Those dreams probably didn’t include paperwork, coding, or cumbersome systems. We specialize in helping you focus on your most important work by managing your financial health. We unify your front and back-office into a finely tuned machine, maximizing your resources to manage claims and follow-up while driving your practice’s financial success.
How can we help you thrive?Tegria has freed up Central business office and front desk brainpower to improve A/R, speed up cash flow, and provide better customer service. The collaboration between the front desk, CBO, and Tegria has been outstanding. This is how we’ve kept pace with volume and even surpassed it.