The Healthcare Contact Center Times conference is an opportunity to connect with colleagues, learn about new technologies, and gain leadership insight. Bring your contact center to new heights with the knowledge you pick up from attending.

Date: June 7-9, 2023

Venue: Atlanta Marriot Perimeter Center Hotel

Tegria Booth: 1

Tegria Breakout Session

Measuring Value in Your Access Center Using Data

Thursday, June 8th, 10:20-11:10 a.m. (EST)

Meet Your Presenters

Which metrics are meaningful for access and patient engagement? Which are most important to executives? And how do you share them to tell your story? In this session, learn the best approach to communicate the value of your team and secure your contact center’s future!

Learn more about the presentation overview.