Quickly implement optimization requests, releases, and best practices  

Let’s improve efficiency and provider and care team satisfaction  

Specialty Sprints are designed to increase optimization and user satisfaction in a streamlined, efficient timeframe. We’ll host EHR “pain point” meetings with key clinical stakeholders to identify top issues, set goals, prioritize needs, and implement solutions.

How it Works 

Start with a Holistic Needs Assessment 

• Conduct listening sessions with key operational and specialty stakeholders to understand pain points and areas of focus  
• Perform onsite and remote job shadowing  
• Compile an integrated list of issues, recommendations, and review with stakeholders  

Move to Workflow Enhancements and Issue Resolution 

• Review and prioritize existing ticket logs to incorporate outstanding requests into the sprint scope  
• Identify the root cause of the issues and address potential solutions across multiple teams (when applicable) to avoid working in silos 

Project Deliverables 

• Specialty or sprint specific prioritized issues list  
• Recurring project status updates  
• Sprint debriefs and documentation 
• Develop a sprint wrap-up presentation highlighting accomplishments and impacts 
• Document a Change Archive summarizing any system changes during the sprint timeline 

We implement: 

We work with: 

• All Epic Applications  

Our team members hold many Epic and non-Epic Certifications such as: 

• Non-Epic Certifications and licenses: PMP, RN, MD 
• Our Epic Certifications include:
  • EpicCare Ambulatory 
  • EpicCare Inpatient Clinical Documentation 
  • EpicCare Inpatient Orders 
  • Cadence 
  • ADT/Prelude 
  • MyChart 
  • HOD 
  • Resolute Professional Billing 
  • Resolute Hospital Billing   

Results