The role you play
***This job posting may be for current or future openings.***
Core Responsibilities of the Role
Technical
- Participating in cross-functional efforts to resolve technical issues, chronic problems, and technology integration challenges through the enterprise
- Installing and maintain the administrative and monitoring tools for Epic EHR systems
- Building and administering the ODB environments for production and non-production needs
- Building and maintaining clustering
- Managing logins and security for user access to Caché and Chronicles
- Configuring and maintaining environment refreshes, both automated and manual, per the customer’s environment strategy
- Practicing site-to-site failovers
- Applying Caché/IRIS and Epic upgrades and updates to production and non-production environments
- Administering diverse Linux/AIX/SAN server platforms
- Engaging in capacity planning exercises to ensure adequate system resources
- Creating complete and accurate documentation for work based on customer documentation standards
- Owning the overall health of ODB systems by working closely with other members of the technical team
- Responding to emergency and after-hours issues
- Analyzing and solving migration issues and mitigating fixes and resolutions
- Staying up to date on the latest services, innovations, and market trends
- Developing use case scenarios and plans of new capabilities and driving their adoption
- Supporting and being deeply involved in the hands-on technical delivery of projects
- Evaluating and documenting current-state processes through discovery and analysis
- Presenting recommendations for improvements based on industry experience and best practices
- Building, testing, training, converting and/or deploying new infrastructure, workflows, policies, and processes
- Documenting measurable outcomes through KPI analysis and impact tracking
- Serving as a liaison between diverse IT and operations groups
- Adhering to departmental best practices and guidelines
- Consulting with more senior team members on work approach and work product
- Developing your skill set and increasing your proficiency in your discipline
Internal Team Development
- Creating and maintaining documentation of team processes and procedures, including operating manuals and training materials
- Contributing to personal and team development by participating in training activities and team events, while sharing your experience and expertise to help your team grow
- Participating in internal team projects for Tegria’s strategic growth
- Modeling and holding fellow team members accountable to company values
- Contributing to team objectives and outcomes
Business Development
- Contributing to marketing materials and/or blog posts to promote Tegria services and outcomes
- Leveraging industry connections and knowledge to identify potential business development opportunities
What we're looking for
We expect:
- 3+ years of Epic ODBA experience delivering project or program enhancements within a healthcare organization or healthcare consulting or managed services practice
- Epic ODBA certification
- Proficiency with Linux, AIX or UNIX operating systems
- Proficiency with scripting (PERL, BASH, etc.)
- Demonstrated understanding of monitoring, tuning and administration of Caché/IRIS databases
- Experience with project management or other organizational management practices such as risk management, or change management
- Comfortable with working remotely and/or traveling to client sites
- Experience with at least one Epic implementation or upgrade
- Able to work successfully with moderate supervision and latitude for independent judgement
We'd love to see:
- Additional Epic Technical certifications (Cogito, ECSA)
- Familiarity with SAN systems and managing storage for Linux, AIX, or UNIX systems
- Experience with two or more Epic implementations or upgrades
- Experience in Healthcare IT
- Experience managing resources in Microsoft Azure or AWS
- Operating knowledge in Cloud technologies (Azure DevOps, PowerBI etc.)
- Experience providing excellent customer service while supporting multiple clients
- Experience with at least two or more Epic implementations or upgrades
Need a few more details?
Exempt | Regular full-time
Must be legally authorized to work in the US without sponsorship.
This position is remote. Must work in a location within US.
Travel requirements vary by project; 25% or less
Exempt employees are eligible for benefits. W2 hourly consultants are eligible for benefits for contracts that are 2+ months and 20+ hours per week. 1099 hourly consultants are not eligible for benefits.
$74,000/yr - $105,000/yr
Now, a little about us …
At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care.
And at the very core of this vital work is our incredibly talented people.
People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals greater than their own, and whole-heartedly enjoy laughs, growth, and generosity. We’re real.
Perks and benefits
Top talent deserves top rewards. We’ve carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.
- Your health, holistically. We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
- Your financial well-being. We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
- And everything in between.Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.
Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply.
Job ID:
BH - 1000