
Building Empathy into Revenue Cycle Management: The Tegria Approach
The Tegria Blog Feb 05, 2021
This is Tegria’s second Giving Together campaign since our launch last October, and as I reflect on the year and the stories my colleagues from across Tegria are offering about their work and contributions to their communities, I want to share a few observations.
One is just the sheer magnitude and breadth of the needs in our communities and the opportunities to respond. When we started our giving program last year, we focused on support for frontline caregivers and their families, and this remains a priority for us. We are also seeing more food scarcity and requests for hunger relief, and are doing what we can to respond. And, as we grow in our engagement with Seattle’s South Park neighborhood through our partnership with the Seattle Kraken’s One Roof Foundation, we’re learning more about community health and how to improve it.
I’m proud of the ways my colleagues have leaned in. As part of our cross-company Giving Together campaign, we share stories of causes we support and the time, money and materials we offer to make a difference. I want to feature a few of them here – certainly as a demonstration of the kind of people I work with every day, at Tegria and across healthcare, but also to showcase the many opportunities to get involved, and hopefully inspire readers to do more. These are anonymized quotes, but otherwise verbatim, with links to the organizations:
As a company, Tegria also has an opportunity to boost our colleagues’ impact with a small but growing match program. We’ve also maintained a corporate gift initiative toward helping the helpers: frontline caregivers who continue to rise to the challenge of the global pandemic. We are deeply inspired by their bravery and devotion to patient care. Tegria is again contributing to two funds supervised by Providence that respond to caregivers’ financial and behavioral health needs. The Helping Hands Fund provides emergency financial support to caregivers and the No One Cares Alone program offers mental and emotional health counseling and coaching. A link to donate to both is here.
The healthcare community is grounded in service and support for the wellbeing of others. Tegria is proud to be a small part of it, and we’ll continue to learn and grow as contributors to our communities. I invite you to join us in lifting up nonprofits everywhere and supporting their good work with your funds, time and talents.