The role you play

An effective Sales Operations Manager will help the organization on a whole achieve success through:

Sales Support Responsibilities:

  • Facilitating and coordinating recurring Sales meetings, such as division and leadership meetings
  • Leading the planning and execution of Sales events and industry conference attendance
  • Onboarding new team members to the Sales team
  • Establishing consistent, sustainable, and scalable operational support tools, roles, and processes relating to the internal division management for topics such as: Account Management, Opportunity Management, Knowledge Management, Client and Consultant Contract Management, Sales-to-Delivery-to-Sales Hand-offs, and day-to-day analytics
  • Participating in project intake and scoping
  • Liaising with business development and supporting prospecting activity accountability

Technologies:

  • Serving as a SME for technology initiatives related to Sales tools
  • Pulling in sales experts as needed for the design, communication, and implementation of changes that impact sales
  • Being the primary stakeholder for Sales vendors such as LinkedIn Sales Navigator, Definitive Healthcare, and Design Pickle
  • Being the voice of Sales in technology, process, policy, and communication initiatives
  • Being the face of Sales for change management initiatives

Content Lifecycle Management:

  • Coordinating, reviewing, and maintaining Sales-related content including team policies, sales enablement collateral, and internal knowledge content
  • Example content includes pitch decks, opportunity guardrail policies, Sales Knowledge Hubs, etc.

Financial & Analytics:

  • Managing pipeline consistency processes, report-outs and follow-ups with individual stakeholders, and overall ensuring a high-quality pipeline
  • Tracking financials and KPIs including booked sales, quarterly and annual incentives, pipeline development, and forecasting
  • Providing insight into regional and individual performance by defining key Sales performance metrics and deploying analytics, dashboards, and metrics infrastructure
  • Analyzing trends across division, team, and individuals and bringing awareness to relevant leaders for necessary action (mitigation, education, win/loss analysis, etc.)

Long Term, Team Management Responsibilities:

  • Hiring, retaining, and motivating team members
  • Ensuring team members are set up for personal success with sustainable and meaningful work, room to grow, and support
  • Enabling staff development through training and coaching
  • Creating a pipeline of future leadership for the department
  • Solidifying and documenting service menus and business activities across Sales Operations
  • Creating and maintaining educational tools to support team members
  • Planning and executing team gatherings, such as retreats and inter-team meetings
  • Facilitating performance reviews
  • Incorporating diversity and healthcare equity as a guiding principle of internal development and client-facing delivery

What we're looking for

We expect:

  • CRM (Salesforce preferred) administration experience and/or extensive experience as a CRM user
  • 2+ years working in a sales or sales technology support environment
  • Practical experience brainstorming, conceiving, and implementing cradle-to-grave ideas
  • Experience developing teams and individuals to perform at their highest potential
  • Intermediate project management experience with a special focus on:
    • Process documentation and improvement
    • Policy creation and roll-out
    • Internal change management strategies

We'd love to see:

  • Experience reporting Salesforce data in PowerBI functions
  • Bachelor’s degree or equivalent combination of education and experience
  • Experience operating in a consulting or professional services organization

Need a few more details?

Exempt

Must be legally authorized to work in United States without sponsorship.

This position is remote. Must work in a location within United States.

Minimal, up to 10%

Eligible

Commensurate with experience

Now, a little about us …

At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care.

And at the very core of this vital work is our incredibly talented people.

People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals, growth, and generosity. We’re real. We’re nimble, and we believe in our mission to humanize healthcare.

Perks and benefits

Top talent deserves top rewards. We’ve carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.

  • Your health, holistically. We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
  • Your financial well-being. We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
  • And everything in between.Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.

Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply.

Job ID:

BH #16935

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